Our mission is to empower organizations to cultivate a shared responsibility for psychological safety in the workplace. We look forward to working with you to shift your culture because we recognize that communities are safer when emergency response and healthcare workers are well.
Early Detection - Timely Intervention - Illness and Injury Prevention
Emergency response work comes with an inherent risk of exposure to traumatic events that can evoke intense horror, fear and helplessness. For some employees, the after-effects can cause severe physical and psychological injuries. Although there are a wide variety of tools available to support emergency response workers who may be struggling, there is often a gap that exists between the onset of symptoms and an individual’s first access to care.
The ability to bridge this gap can have a direct impact on an individual's health status, work-life balance, absenteeism, long term sick leave, overtime, staff turnover, quality of service and economic sustainability for community organizations. Early detection and timely intervention can shorten recovery time, preventing long term illness and injury; it can also promote post traumatic growth. Taking this proactive approach will contribute to better mental health outcomes for individuals and organizations.
FOSTERING RESILIENT MINDS
Before starting Prevail Solutions, Liane Vail was an RCMP Sergeant with 23 years of service. After completing her general duty, she was the coordinator of the Member Employee Assistance Program (MEAP), the Officer in Charge of the Return-To-Work and Medical Discharge Program, and the Health Services Unit. During her tenure, she was instrumental in developing the first responders version of the workshop "Road To Mental Readiness” adapted from National Defense. It became mandatory for the national force by order of the RCMP Commissioner. This version of the program continues to be a mandatory program across the country.
OUR CONSULTANT TEAM
Liane Vail, M.Ed. (Psych), ACC - President & Registered Counsellor
Chet Wesley, MBA - Organizational Behaviour & Business Affairs
Anthony Njoku, MD, MBBS, MRC Psych - Consulting Psychiatrist
Stéphane Paulin, MD - Consulting Physician, Chief Medical Officer
Pauline Meunier - Consulting Paramedic, Chief Operating Officer
Debbie Richardson, RN - Clinical Psychiatric Nurse
Roger Labelle, RN - Clinical Psychiatric Nurse
Wendy Irriniki, RN - Registered Counsellor
Lori Redmond, RN - Registered Counsellor
Lori Roberge - Administration
HOW IT WORKS
Prevail Solutions supports the resilience of emergency response and healthcare workers by providing confidential mental health monitoring services. We work closely with staff members to monitor, inform and connect employees with resources that support psychological safety in high risk work environments. We believe resilience thrives in an atmosphere of compassion, courage and connection.
Monitor
Employees complete an initial screening interview and participate in an ongoing monthly pulse check that gauges job satisfaction, burnout and secondary trauma. Participation is voluntary and only Prevail Solutions professionals have access to the responses. The results of the responses are monitored regularly for deviations in baseline measures.
Inform
When there is a deviation from the initial baseline, indicating a potential concern, a team member contacts the employee to determine whether there is cause for further investigation.
We also send monthly, quarterly, and annual anonymous statistic on your entire group so you can see how they are responding to your mental health programs.
Connect
If it is confirmed an employee requires support, our team works with that person to determine the best course of action for addressing their needs. In some cases, we can accommodate the employee’s needs.
WORKING PROOF
Prevail Solutions provides monthly reports to ensure the organization always has their finger on the pulse of mental health trends in the workplace. This enables employers to monitor the mental health status of their workforce, evaluate the effectiveness of existing support services, and assess the cost-benefit ratio of supporting mental resilience in high risk work environments. The ability to compare and contrast industry-specific trends in mental health are growing as our data base grows.
Our consultants take the utmost care to ensure confidentiality by using protected Personal Health Information cloud-based systems. Only aggregate information is shared with employers.