Privacy Policy
 

Updated: August 21, 2025

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At Prevail Mental Health Solutions, accessible at https://www.prevailsolutions.ca/, we value your privacy. This Privacy Policy describes the types of information we collect, how we use it, and the measures we take to protect it.

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1. Information We Collect

We collect limited personal information through the following means:

a) Information You Provide Voluntarily:

• When you fill out a contact form

• When you subscribe to our newsletter or updates

• When you email us directly

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This information may include your name, email address, and any message you include.

b) Automatically Collected Information:
When you visit our website, we may collect certain non-personal information automatically, such as:

• IP address

• Browser type

• Referring pages

• Pages visited and time spent

• Device type

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This data is collected via cookies and analytics tools (e.g., Google Analytics) to improve our website’s performance and user experience.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries

• To provide you with content or updates you signed up for

• To improve website performance and usability

• To understand user behavior and trends

We do not sell, rent, or trade your personal information to third parties

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3. Cookies and Tracking Technologies

We use cookies to:

• Understand how users interact with our site

• Improve site performance

• Store user preferences (where applicable)

You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect some functionality of the site.

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4. Third-Party Services

We may use third-party services to operate our website more effectively (e.g., email subscription tools, analytics). These third parties may collect data as governed by their own privacy policies. Examples include:

• Google Analytics

• Mailchimp (for newsletters)

We recommend reviewing their respective privacy policies for more details.

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5. Data Security

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

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6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

You can request changes or deletion of your information by contacting us directly at support@prevailsolutions.ca.

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7. External Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies.

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8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

https://www.prevailsolutions.ca/
Email: Support@prevailsolutions.ca